Your Data is Protected
ICO Registered
Registration: ZB950577
GDPR Compliant
Full EU/UK compliance
No Data Selling
Ever. Period.
Minimal Collection
Only what we need
The Short Version
For those in a hurry, here's what you need to know:
- We only collect data you provide directly (name, email, project details)
- We only use essential cookies for language preferences and spam prevention on forms
- We never sell, rent, or share your data with third parties
- We delete your data when it's no longer needed
- You can request your data or ask us to delete it anytime
- We're a UK company following GDPR rules
Read the full policy below for complete details
Who We Are
We are Afanc Software Solutions Ltd, a web development company based in Ceredigion, Wales. We build websites and web applications for businesses across the UK.
As a small Welsh business, we understand the importance of trust and transparency. We handle your data with the same care we'd want for our own.
Company Details
What Information We Collect
We believe in minimal data collection. We only collect what's necessary to provide our services.
Information You Provide
When you contact us or use our estimate tool:
- Your name
- Email address
- Phone number (if provided)
- Company name (if provided)
- Project requirements and messages
Purpose: We use this solely to respond to your enquiry and provide our services.
Legal Basis: Legitimate interest and/or consent
Automatic Collection
Minimal technical data for site functionality:
- Language preference (via essential cookie)
- Form security tokens (via essential cookies for spam prevention)
Purpose: To provide a better user experience and improve our website.
Legal Basis: Legitimate interest
What We DON'T Collect
We want to be clear about what we don't do:
- No tracking cookies
- No third-party advertising cookies
- No social media tracking
- No unnecessary personal information
- No financial information (handled by payment processors)
How We Use Your Information
We use your information for straightforward business purposes only:
To respond to your enquiries
When you contact us, we use your details to get back to you
To provide project quotes
Your requirements help us create accurate estimates
To deliver our services
Contact details for project communication
To improve our website
Anonymous analytics to enhance user experience
To meet legal obligations
Tax records and legal compliance as required
We will NEVER use your data for anything not listed here without your explicit consent.
How Long We Keep Your Data
We don't keep your data forever. Here's our retention policy:
After these periods, we securely delete your data permanently.
Your Rights
Under GDPR, you have clear rights regarding your data. We respect and support all of them:
Access Your Data
Request a copy of all information we hold about you
Email us and we'll provide it within 30 days
Correct Your Data
Update any incorrect information
Let us know what needs changing
Delete Your Data
Request we delete your personal information
We'll remove it unless legally required to keep it
Restrict Processing
Limit how we use your data
Tell us what you want restricted
Data Portability
Receive your data in a portable format
We'll provide it in a standard format
Withdraw Consent
Change your mind about data processing
Email us anytime to withdraw consent
Lodge a Complaint
Contact the ICO if you're unhappy
Visit ico.org.uk (though we hope you'll talk to us first)
To exercise any of these rights, simply email enquiries@afancsoftware.com
How We Protect Your Data
We take security seriously. Your data is protected by:
- SSL encryption on all data transmission
- Secure servers with regular updates
- Strong passwords and access controls
- Regular security reviews and updates
- GDPR-compliant service providers only
- No data on laptops or portable devices
In the unlikely event of a data breach, we'll notify you and the ICO within 72 hours as required by law.
Children's Privacy
Our services are for businesses. We don't knowingly collect data from anyone under 16. If we discover we have, we'll delete it immediately.
International Data Transfers
We keep your data in the UK. If we ever need to transfer it internationally, we'll ensure the same level of protection and inform you first.
Changes to This Policy
We may update this policy occasionally. We'll notify you of any significant changes via email if you're a client or subscriber. The latest version will always be on this page.
Contact Us
Questions, concerns, or requests about your privacy? We're here to help.
Post
Afanc Software Solutions Ltd., Cribyn Garage, Cribyn, Lampeter, Ceredigion, SA48 7NB
Data Protection
We're a small company, so our founder handles data protection directly
Our Privacy Promise
We handle your data like we'd want ours handled - with respect, security, and complete transparency.
Ready to Work with a Company That Respects Your Privacy?
Get started with transparent, trustworthy web development.
GDPR Compliant • UK Based • No Data Selling